Tammy Donnell, Founder of BRND Agency, Reveals Three Branding Mistakes That Can Kill a Business Before It Even Gets Started
A brand is considered to be one of a company’s most valuable
assets and helps people instantly identify a company, product, or service. In
addition, great branding helps ensure brand consistency so that a business is
presented in a cohesive manner across all marketing channels and platforms. The
primary goal of branding is to build trust, and credibility with customers and
clients, which leads to brand loyalty.
Tammy Donnell, the founder of BRND Agency, says, “When
business branding is accomplished correctly, it will differentiate a company
from the competition and elevate their reputation. I’ve learned from creating branding
strategies for six and seven-figure businesses that once customers and clients
fall in love and connect emotionally with a business, they are most likely to
become loyal customers and clients for life. When a company can connect
emotionally with its customers, a trusted relationship is formed that can stand
the test of time.” According to Donnell, there are three branding mistakes that
can be the death of a business.
Mistake #1 – Failure to communicate the business’s origin
story. Every business has an origin story that is the foundation of the
business. All businesses start as a solution to a problem, an idea, a vision,
or a new discovery. “Consider the origin story as a warm handshake, the kind of
genuine handshake where the other person uses both hands, which creates a deep
emotional connection with a person that becomes a friend for life,” Donnell
advises, “People connect through stories and since people buy from people, the
origin story connects the business emotionally to its customers or clients and
once they connect emotionally with a business, a loyal, trusting, long-term
relationship is created.”
Mistake #2 – Failure to connect with authenticity. Most businesses start with a set of values, a
mission, and a message and if this is not communicated in the proper tone and
with a unique selling proposition, the business will fail to connect with their
ideal audience. According to Tammy Donnell, “So many businesses fail to share
these authentic emotional connection points with customers and clients and
these touch points are an important bridge that connects and creates community.
In the same way, a strong brand connects and creates a community of buyers that
have trust and loyalty to the brand for the long haul.”
Mistake #3 – Failure to create a seamless brand consistency
across all marketing channels and platforms. A well-crafted brand requires
consistency in messaging and visuals across all social platforms and, according
to Donnell, is like a well-tuned orchestra that creates beautiful music. She
says, “Just as an orchestra requires each instrument to be played harmoniously,
this consistent brand identity ensures that customers and clients not only
recognize and identify a brand instantly, but that they are happy to share it
with their friends and family.”
Finally, Donnell aims to make branding easy for clients,
“Branding often seems overly complicated, like a jigsaw puzzle with no
instructions and missing pieces, and it can be overwhelming for most business
owners and entrepreneurs. Just like a puzzle requires strategic thinking and
problem-solving, a well-crafted brand requires a strategic approach and
step-by-step implementation. That’s why I founded BRND Agency as a one stop
shop for our clients,” Tammy Donnell shares, “BRND Agency offers websites,
funnels, social media, logos, graphic design, branding guidelines, messaging,
PR & media, and photography, all under one roof so we can streamline
putting the puzzle pieces together at one company, not eight.”
Tammy Donnell helps businesses of all sizes build their
brand across every digital medium to perfect branding and expand their digital
footprint with consistency and clarity in a way that seamlessly works together
as a cohesive brand that people remember, buy from, and share with their friends.
She works with clients based in the U.S. and worldwide to develop branding
strategies that get results and you can connect with her at BRNDAgency.com.
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